Find answers to frequently asked questions here. If you don't find your answer here yet, you can also contact us personally at hallo@ Leuchtfeuer.coffee

We are happy to help you as soon as possible!

When will the coffee be roasted and shipped?

Our coffee is always freshly roasted as needed. We roast and ship our coffee daily Monday through Friday. All "Premium Picks" are roasted exclusively to order. For all other coffees, the roasting date when leaving our roastery is no longer than 7 days ago.

How do i get to know about new releases?

Feel free to sign up for our newsletter or follow us on Instagram @leuchtfeuer to always be informed about our latest selection. As soon as we add new types of coffee, we publish them on our Instagram page and in the newsletter. In addition, we have an info page in the "News" section of our website. Here you can find the current status of future Leuchtfeuer Coffees in the "Coffee Calendar" article.

Are we Fair Trade ?

The short answer is yes and no. Essentially, we comply with Fair Trade requirements, but we don't have the actual certifications. We pay at least four times the fair trade price for most coffees, which means we are well above the fair trade price.

What is the best way to store coffee?

Airtight packaging helps extend the shelf life and freshness of the coffee. That is why our packaging is resealable, so that the coffee in the bags can be easily stored and the aroma is preserved for a long time. In addition, our bags have a five-hole aroma valve that allows CO2 to escape but no oxygen to enter. The oxygen is responsible for the fact that the aroma is lost. Since we use seasonal, i.e. particularly fresh, coffee and store it in a fully air-conditioned humidor before roasting, our coffee is particularly aromatic and retains its aroma for a very long time if stored properly.


Für unsere Espresso Sorten empfehlen wir eine Ruhezeit von 10-14 Tagen (nach Röstung).

Für unsere Filter Sorten sind es 4-7 Tage, die zum „degassing“ reichen

Subscription questions

How do I manage my subscription?

To manage a subscription in the shop, please proceed as follows: Select "MY ACCOUNT". Log in to your account. Here you have many options for making your subscription flexible.

How long is my subscription?

You can cancel or pause your subscription after two subscription cycles at any time by logging into your account and selecting the desired setting. If you cancel your subscription while your order is already on its way to you, your subscription will be terminated after. If you don't cancel your subscription, it will automatically renew for another cycle.

Can I also order one-off products with my subscription?

You can add a single product to an existing subscription in your account at any time. This will then be sent to you once with the next subscription shipment.

When will my subscirption ship?

We process subscriptions every day from Mon-Fri. Your subscription will be shipped within 24 hours of processing your order. Our subscriptions are sent in the selected cycle on the day of the month on which the order was received. If you order on May 9th in a 4-week cycle, the next delivery will be on June 9th, July 9th, etc. If this day falls on a weekend, the order will be processed on the following Monday. The dates can be rescheduled if necessary.

How do i change my subscription frequency?

To change the order frequency of an existing subscription, please proceed as follows:
Select "MY ACCOUNT".
Log in to your account.
Choose Manage Subscription.
“Under “Order Frequency” select “Change Frequency” and simply select a new frequency.

How can i cancel my subscription?

To cancel a subscription in the shop, please proceed as follows:

Select "MY ACCOUNT".
Log in to your account.
Choose Manage Subscription.
Select "View Details" under the subscription you want to cancel.
Select "Cancel Subscription".
Select a cancellation reason to help us get better.

How do i update my billing/shipping infromation?

To update shipping or billing information for an existing subscription, please do the following:

Select "MY ACCOUNT".
Log in to your account.
Select "Manage Subscription".
Select "View Details" under the subscription you want to update the payment method for.
Choose address and shipping information.
Select Edit under Shipping Method, Shipping Address, or Billing Address.
Choose Save Changes.

Once the shipping or billing details are updated, all future recurring orders will automatically include the new information.

Was passiert mit meinem Abo-Kaffee, wenn die Ernte ausverkauft ist?

For all our coffees, we deliberately buy only as much as we need until the next harvest, so that you always get the freshest coffee of the season from us. Sometimes, however, we don't buy the next harvest of a coffee if, for example, the cup profile doesn't convince us. When a coffee is sold out, your subscription to that coffee ends and you are not charged any more.